Money Back Guarantee Policy

Welcome to ZORQUINTHAL's Money Back Guarantee Policy. We are dedicated to ensuring that our customers are completely satisfied with their purchases. If you encounter any issues, please review our policy below, designed to facilitate a straightforward and hassle-free return experience.

Eligibility for Returns

• Items must be returned within 30 days from the date of delivery.
• The product must be in its original condition, with all tags and packaging intact.
• Proof of purchase from ZORQUINTHAL is required for all returns.

Non-Refundable Items

• Gift cards
• Final sale items
• Personalized or custom-made products

Return Process

1. Contact our customer service team at support@zorquinthal.com to initiate a return.
2. Once approved, you will receive a return authorization and detailed instructions.
3. Ship the item back to us using the provided shipping label or through your preferred carrier.

Refunds

Once we receive and inspect your return, a refund will be processed. The refund will automatically be applied to your credit card or original method of payment within 10 business days. Please note that it may take some time for the bank or credit card company to process and post the refund.

Exchanges

If you wish to exchange an item, please return the original item and place a new order for the desired product. This ensures that you receive the product you want as quickly as possible.

Need Help?

Our customer service team is here to assist you with any questions or concerns. Please reach out to us at support@zorquinthal.com or call us at (555) 012-3456.

Thank you for choosing ZORQUINTHAL. We value your business and strive to provide a rewarding shopping experience.